Product Sales & Delivery: Most orders ship within (1) week of receipt. However, depending on demand for the product, shipment may be delayed as long as six weeks.
Back-Orders: If your order cannot be shipped within the stated delivery date, we will notify you of the expected ship date via email.
30 Day Guarantee: We will be happy to send a replacement product, upon receipt of the defective product, if for some reason the product you receive is defective. Simply mail us the defective product to the address on our “Contact Us” page with an explanation and return address where you would like us to ship the replacement product. We do not accept any other types of returns or exchanges.
Chargebacks: Customers who dispute a Silk Feet® credit card charge by filling a chargeback notice with their credit card company or companies will be charged a $25.00 administrative fee (per chargeback notice) by Silk Feet® if the chargeback is ruled in favor of Silk Feet® by the financial institution.
Pricing & Availability: All pricing and product availability are subject to change.
P.O. Box 630205, Highlands Ranch, CO 80163 | firstname.lastname@example.org | (888) 518-6579